Four weeks of cover.
If your hire leaves, or it isn't working, within 28 days of their start date, we find you a replacement. No second fee.
It ends on day…
Day 17 is inside the window. Tell us, and we reopen your brief that day and send a fresh set of candidates at no extra cost.
What's covered.
They resign
They hand in notice or walk away inside the 28 days.
You let them go
It is not working and you end it inside the 28 days.
Contract ended early
A contractor placement stops inside the 28 days.
Role removed or redundancy
The job itself goes away rather than the person not working out.
Replacing someone, step by step.
- 01Tell us
A message to your contact any time before day 28.
- 02We learn what went wrong
A short call so the next set avoids the same miss.
- 03Fresh candidates
A new shortlist from the pool, usually within [X] days.
- 04Same process, no new fee
We organise the calls again. Your original fee covers it.
[YOUR GUARANTEE TERMS: for example, one replacement per placement, original invoice paid on time, tell us within the 28 days.]